As a user of our websites and other electronic media, you take on certain risks and responsibilities. You also have the right to know how we protect your privacy and ensure your confidentiality and what you should expect from us. MemorialCare Medical Centers have partnered with several organizations to create a website and other electronic communications. We are responsible for the editorial content, products and services offered.
We want your personal information to remain as secure as possible; our business depends on it. We use encryption practices to help insure the integrity and privacy of the personal information and/or health-related personal information you provide to us. As an added security precaution, all personal information and/or health-related personal information are kept on servers with firewalls that meet or exceed industry standards to prevent intruders from gaining access. Although we make every reasonable effort to protect personal information and health-related personal information from loss, misuse, or alteration by third parties, you should be aware that there is always some risk involved in transmitting information via the Internet and that hackers or thieves do find ways to thwart security systems.
We understand that the personal information and health-related personal information you provide during your visit to our site and through electronic media is highly sensitive and you may have concerns about sharing such information with us. It is our goal to protect your privacy and we strive to develop practices and policies to safeguard your personal and health-related personal information.
At different places on our site and in our electronic messages, you may be asked to volunteer your name, e-mail, address and telephone number. We refer to this type of information as "personal information" because it can be used to identify or contact you. When this information is combined with any information on your health or medical status, we refer to this information as "health-related personal information." We often collect information on site use that has nothing to do with you as an individual, only as an anonymous user of the site. We call this information "aggregate information." We intend to use the personal information, health-related personal information, and aggregate information only for the purposes for which it was provided.
Some personal information and health-related personal information is needed to use this site, and we ask that you provide it with the knowledge that it will be used to enhance your experience. This information is kept confidential. We do offer special data collection programs that you can "opt-in" to use, in some cases to receive e-mail on health topics or to participate in a new service. For opt-in programs we provide you, when applicable, with detailed information on:
We collect information about you at several places throughout the site. You will be informed on how this information is collected at that time. You will also have the ability to opt-in to information collection when you enter the site or use a service. Most information is collected in the following instances:
In order to participate in our email messaging, you are required to complete a registration form that requests certain information, such as name, telephone number and e-mail address. In addition, you are asked during registration to tell us about health topics that you are interested in. We offer specialized registration for certain programs, events, and classes that may request some or all of the above information.
From time to time we may partner with other organizations to provide you with interactive health tools.
We continually seek new ways to maintain your trust as a user and improve our offerings. To provide new and better services, we tend to monitor user traffic patterns and try to analyze what our users like and do not like about our current offerings so we can design better services for you. One method we use is a cookie to collect anonymous traffic data. We may also use certain information for testing purposes, site development and planning, and during the normal course of maintaining the site. When you use our site, you automatically allow us to collect this information. In these cases, researchers, business analysts, system designers, and others may have access to the data we collect.
We do not intend to use or disclose any personal information or health-related personal information you provide on our site to an unrelated third party without your express permission, except as explained in this section. You should know that there are circumstances when, in the ordinary course of business, we will share some information about you with a related third party.
We work with several types of third-party vendors. We request that third-party vendors supply us with information on their security procedures, and we evaluate them periodically to ensure that they are using data in the agreed upon way.
In some cases we also receive revenue from the use of external services, such as buying flowers online or other such services, and may get a commission on specific purchases made online. In addition, we may allow third-party vendors to buy aggregate data collected on our site but that data cannot be used to identify you.
There are three types of relationships that differ from our standard business partner relationship in which we license content or a product for integration. These exceptions are:
MemorialCare Health System may provide links to other websites of possible interest to you. When dealing with such links, please keep in mind the following:
You have the choice on this site to opt-in to information collected about you in most circumstances, the exceptions being the instances when data are used for site maintenance and so on. If you opt-in to data collection we make every effort to give you detailed information on the program or service you select. To opt-out of data collection, make any changes or updates, or request that information be deleted, you have several choices.
You may remove previously provided personal and/or health-related personal information at any time using the following options:
You can contact us by calling +1 (844) 441-8852
Users should be aware that it is not always technically possible to remove or delete the information you provide to us. We back-up our systems to protect information from inadvertent loss, and that means a copy of your personal information may exist in a non-erasable form that may be difficult or impossible for us to locate. Nevertheless, upon receiving your request we will try to remove or delete all personal information and/or health-related personal information stored in the databases that we use for research and daily business activities. We will not intentionally disclose any personal information stored in a non-erasable format after receiving your request for removal, except as required by law.
Last Update: June 17, 2016
Copyright © 2016 MemorialCare Health Alliance
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