Important Notice About Optum Care Network-Monarch (formerly Monarch HealthCare)
A year from now, beginning January 1, 2023, Optum Care Network - Monarch (formerly Monarch HealthCare) will no longer be a participating partner in the MemorialCare Health Alliance. To help begin this transition, all Optum providers will no longer be accepting new patients in year 2022.

If you are a current MCHA member (year 2021)

...who is currently seeing an Optum/Monarch provider, and you choose to remain a MCHA member in year 2022, you will be able to continue to receive in-network care from your current Optum/Monarch provider until December 31, 2022. If you are unsure if your current treating providers are affiliated with Optum you can use the above provider search which will identify those departing the network in 2023. Additionally, you can call the MemorialCare Health Alliance Concierge Call Center at (844) 441-8852 for assistance. For more information, visit "what's new for 2022.”

For the categories of providers listed below, the MemorialCare Health Alliance network is supplemented by the Blue Cross Blue Shield (BCBS) PPO network. For additional assistance in locating a provider that meets your needs for these categories, please contact BCBSIL directly at 1-888-802-8776.

Facilities and Services

  • Durable medical equipment
  • Home health
  • Hospice
  • Pathology
  • Skilled nursing facility
  • Skilled rehabilitation facility

Providers​

  • Maxillofacial (oral) surgeons

The following administrators will provide networks and customer service. Find additional providers and resources for:

  • Prescription drug coverage: Prime Therapeutics
  • Vision Coverage: Davis Vision
  • Mental health/substance use disorders: Blue Cross Blue Shield of Illinois (BCBSIL)*
  • Employee Assistance Program: Beacon Health Options

*Additionally, you have access to SilverCloud, a digital training program that promotes mental wellness. Learn more about SilverCloud or to register.

For lab services, members need to use Quest Diagnostics to get in-network benefits.
PLEASE NOTE: On Monday, April 25, 2022, our new lab will be Labcorp. Read our notice.

Looking for another location? Visit the service locations page for:
  • Hospitals
  • Urgent Care
  • Imaging Centers
  • Surgical Centers
  • Dialysis Centers
  • Physical Therapy and Rehabilitation Centers