Connecting with your healthcare team has never been easier.

Along with in-person office visits, virtual visits provide safe and convenient options for members seeking care. To learn what telehealth services your doctor or medical group may be offering, select their link below.

We're ready for you.
With every protection and precaution.
Because your health won't wait.

Thank you for doing your part to help flatten the curve. By practicing social distancing, you've been protecting your family, your friends and the community. And it has made a difference. While the coronavirus is still a concern, your efforts have made it possible for our state to take the next steps toward reopening.

And when you're ready-whether it's for emergency care or primary care, for elective surgery or for preventive screenings-we want you to know we are here for you, with every protection and precaution. Our hospitals, health centers and outpatient facilities take every possible measure to ensure your safety under our care.

Your health won't wait. It's vitally important that you continue to seek medical care when you need it. That’s why we’re here. We are experienced and ready to care for all patients, whatever their needs.

Learn more about new safety protocols.

 

MemorialCare Medical Group

MemorialCare Medical Group is now offering telehealth services.

You can access the following virtual care:

  • Primary Care Video Visits
  • eVisits
  • Urgent Care Video Visits

1) Primary Care Video Visits:

You may meet with a provider face-to-face using a camera-enabled smartphone or computer to be treated for a number of conditions that do not require a full physical exam, such as Coronavirus screenings, coughs, fevers, skin conditions, sinus infections, sore throats, sprains, and more.

Schedule your video visit using myChart or by calling the MemorialCare Navigation Center at 877-MYMEMCARE (696-3622) for help. 

Once your visit is scheduled, access the PDFs below for information on how to download the Zoom Cloud Meetings app and join your video appointment.

MemorialCare is using Zoom to conduct virtual visits because it offers a HIPAA-compliant and secure platform for our patients. Your privacy is our highest priority, so we have implemented several safeguards to ensure your visit remains confidential. Our Zoom licenses generate a new meeting ID for every appointment and that information can only be distributed securely through myChart messaging, guaranteeing only the patient and physician have this information. For added security, our virtual waiting room only allows MemorialCare staff to invite users into the appointments to eliminate the threat of unwanted participants.

 

2) eVisits:

You can be treated for a variety of common conditions using the Zipnosis online platform. To begin, log into Zipnosis to start your online health interview. Expect to take between 5-15 minutes to complete the medical questionnaire. A MemorialCare provider will then review your submission and, during business hours, reply in approximately one hour with a treatment plan. The service is available Monday – Friday, 6:30am – 9:00pm and Saturday and Sunday, 9:00am – 9:00pm. Please note, if you complete the questionnaire during non-business hours, you will receive a reply the following morning. For more information on eVisits, see this FAQ.
 

3) Urgent Care Virtual Visits:

You can access urgent care either in-person or virtually. In-person urgent care accepts walk-ins or advanced scheduling appointments. 

  • Click here to schedule an Urgent Care Virtual Visit.
  • Click here to reserve your spot and schedule an advance in-person appointment.
     

The following websites provide further information about the virus including how to schedule a video visit if you are exhibiting symptoms:

For complete information on our telehealth services:
memorialcare.org/videoresources

For an online COVID-19 Self-Assessment Tool to check your symptoms and help answer any questions you may have (no compatible with Internet Explorer):
memorialcare.org/coronavirus

To schedule a COVID-19 screening video visit using myChart:
mymemorialcare.memorialcare.org/mychart/default.asp

 

Greater Newport Physicians

Greater Newport Physicians is now offering telehealth services.

Most GNP doctors are offering video visits. Please contact your doctor directly. If your current doctor is unable to conduct a video visit or if you do not have a GNP doctor, the providers listed on the GNP website (gnpweb.com/telehealth-services) are currently accepting new patients and are available for video visits.

Greater Newport Physician doctors are using HIPAA-compliant and secure platforms such as Zoom to care for patients. Because your privacy is our highest priority, we have implemented several safeguards to ensure your visit remains confidential. For example, our Zoom licenses allow us to generate a new meeting ID for every appointment and for added security, our virtual waiting room requires our staff to invite users into the appointments to eliminate the threat of unwanted participants.


Costs:
Please check with your physician's office.

For an online COVID-19 Self-Assessment Tool to check your symptoms and help answer any questions you may have (not compatible with Internet Explorer):
memorialcare.org/coronavirus

 

Edinger Medical Group

Edinger Medical Group is now offering telehealth services.

For more information about video visits or COVID-19, visit:
edingermedicalgroup.com

“Edinger Medical Group now offers televideo visits (a scheduled phone visit with a provider) for all adult patients requesting an office evaluation for respiratory symptoms. This phone visit will require patient consent and be billed to your insurance with applicable copays.”

Monarch HealthCare

If you have questions regarding Monarch HealthCare telehealth services, please contact your healthcare provider to see if they offer this option.

For COVID-19 information, visit:
www.optum.com/covid-19.html

PIH Health

PIH Health Physicians is offering TeleHealth for certain types of appointments through the patient portal. Sign up for the My PIH Health patient portal.

For more information about video visits or COVID-19, visit:
PIHHealth.org/covid19

Once on the page, click on the link "We're Here for You" on the left.

Or go directly to www.pihhealth.org/portal.

Torrance Memorial

If you have questions regarding Torrance Memorial telehealth services, please contact your healthcare provider to see if they offer this option.

For COVID-19 information, visit:
https://www.torrancememorial.org/For_Visitors/COVID_19.aspx

For 24/7 Ask A Nurse Hotline For COVID-19 Questions Only:
Call 310-517-4711